If you are having trouble paying your bills, we’re here to help. Please make an appointment with your case worker who can assist you by:
• confirming you are accessing all the rebates you are entitled to;
• negotiating on your behalf with utility companies to schedule bill payments and avoiding disconnections;
• helping with rental problems;
• offering short term financial assistance, depending on your circumstances.
If you are having problems with your electricity, gas, rates or other utility bills, please read our Utilities Factsheet.