Contact us
Reach out to the BGF support team for assistance and appointments at our various locations in Sydney, Western Sydney, Northern Rivers and Adelaide.
Important update: temporary office closure
Our Surry Hills office is currently closed for renovations. We will reopen on Monday 16 February 2026
BGF will continue operating as normal during this time. For all BGF clients, your case worker/manager and/or CLO will be contactable as normal during this period.
Need to reach us?
- For case work, financial counselling or a general client enquiry: support@bgf.org.au
- For NDIS and community support: community.support@bgf.org.au
- For anything else: bgf@bgf.org.au
If you need urgent support, please contact:
- Suicide Call Back Service: 1300 659 467 | suicidecallbackservice.org.au
- QLife: 1800 184 527 | qlife.org.au
- Beyond Blue: 1300 22 4636 | beyondblue.org.au
- Lifeline: 13 11 14 | lifeline.org.au
In an emergency, call Triple Zero (000)
Our in-person office hours are 9am-5pm, AEST Monday-Thursday. Our team is available online Monday-Friday.
Phone: (02) 9283 8666
Email: bgf@bgf.org.au
Postal Address: PO Box 1444 Strawberry Hills NSW 2012
To provide you with the best possible service and support, all meetings with our BGF team are by appointment only.
Sydney
Level 3, 111-117 Devonshire Street, Surry Hills NSW 2010
Western Sydney
Level 3, 90 Phillip Street,
Parramatta NSW 2150
Northern Rivers
Suite 4P, Conway Court,
17 Conway Street,
Lismore NSW 2480
Adelaide
57 Hyde Street,
Adelaide SA 5000
Feedback
Contact BGF with any compliments, complaints and issues.